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Wireless Internet Service Agreement  |  Terms and Conditions of Use.

Trans Canada Internet - (WISP), WISP provides its subscribers with access to the Internet only on the terms and conditions set forth herein.
Your use of the WISP system services constitutes acceptance of these terms and conditions.

 Trans Canada Internet agrees to provide its Wireless Internet Access Service (Service) to you (Customer) for Customer's own private use. The Service cannot be re-sold, freely distributed, shared or any such use without the written consent from Trans Canada Internet. Trans Canada Internet reserves the right to terminate the Service if Customer violates such restrictions. All payments and correspondence are to be made to: Trans Canada Internet, PO Box 143 RPO St Boniface, Winnipeg, Manitoba R2H 3B4. Use of the Service must conform to the restrictions associated with Customer's account and as set forth herein. WISP reserves the right to immediately terminate service of any Customer who intentionally jeopardizes or attacks the system, uses it to attack or injure others or their systems, for illegal or prohibited purposes.

 Customers/Subscribers who violate the WISP or any other system/network security may incur criminal and/or civil liability. WISP will cooperate fully with the investigation of violations of system/network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Attempting to obtain other subscribers' computers, network, ip address is strictly prohibited, and may result in termination of service. Subscribers may not attempt to circumvent user authentication or security of any host, network or accounts. This includes, but is not limited to, accessing data not intended for the subscriber, logging into or making use of a server or accounts you are not expressly authorized to access, or probing the security of the WISP's network or any other network. The usage or distribution of tools designed for compromising security, scanning and probing networks, password cracking tools is prohibited.

 Customer is responsible for any information which it places or accesses on the Internet or which it uses through the Service. Customer is solely responsible for the legality of any such information or the access or use thereof and for choosing to read or view any material it accesses on the Internet. Trans Canada Internet expressly disclaims any and all liability from all claims for damages arising out of, or claimed to arise out of, any such material. The Service may only be used for lawful purposes. Customer is solely responsible for determining the legal status of any intellectual property it uses or duplicates using the Service.

 Customer's billing period begins on the first day of service and is paid by the billing date. If accounts become 30 days overdue they will be charged interest at the rate of 2% per month, and accounts more than 60 days overdue may be suspended. Accounts more than 90 days overdue may be cancelled and sent to collection. Mail and files will not be accessible during suspension periods and may be deleted if the account is cancelled.

 WISP assumes no liability for any loss or consequential damage due to disruption of service for any reason, including failure of WISP’s network equipment, or disruption of service or failure of any supporting or upstream provider of service to Trans Canada Internet, including cable, fiber, long distance carriers, network, or electrical power providers. In no event will any refund be given for such disruptions. Customer expressly agrees that use of the Service is at customer’s sole risk.

 Customer is responsible for all actions it takes in connection with its use of the Service. As a condition of the Service, Customer agrees to indemnify and hold harmless WISP, and their respective officers, employees, agents, and shareholders from any claim or cause of action by Customer or any third party for any damages arising out of, or claimed to arise out of, Customer's use of its account, or the use of such account by any person whatsoever, to access the Internet or any information thereon. Additionally, Customer agrees to indemnify and hold harmless WISP and their respective officers, employees, agents and shareholders from any claim or cause of action by Customer or any third party for damages arising out of, or claimed to arise out of the installation of Customer Premise Equipment (CPE) on Customer’s property.

 Dishonored or NSF checks and/or auto withdrawals declines will be subject to a $25 fee (plus collection costs, if applicable). WISP does not redeposit returned checks nor retry auto withdrawals.

 Customer may cancel its Service at any time by sending written notice via Canada Post or by phone to WISP, the Customer's account must be paid in full, including any outstanding invoices for service. May be subject to 30 day notice.

 WISP reserves the right to change the rates, and otherwise modify the terms and conditions of this Agreement by notifying Customer in writing 30 days in advance of the effective date of such proposed changes. If Customer does not request its Service to be terminated, it will be presumed that Customer consents to the modifications to this Agreement. If Customer chooses to cancel service at the time of such notification of modifications to this Agreement, Customer must notify Trans Canada Internet as stated in "SERVICE CANCELLATION".

 In the event of loss or injury to service, data and/or physical property of any kind under any circumstance, including accidental or intentional act by employees, vendors, agents or others of WISP, or as a result of such actions by others; Customer’s sole remedy is for refund of the Service charges in which the loss or injury occurred.

 This agreement is made under and shall be governed by and construed in accordance with the laws of the Province of Manitoba. Venue for action lies in the City of Winnipeg, Manitoba. Attorneys’ fees will be awarded to the prevailing party.

Trans Canada Internet - Wireless Internet Service Provider | PO Box 143 RPO St Boniface Winnipeg, MB  R2H 3B4  tel 204-233-2100